Navigating Supply Chain Disruptions with GoComet

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Red Sea Disruptions

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Predictive ETA Prevents Further Production Disruption, saving $2.5 Million weekly

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Challenge

A global leader in the textile industry, faced production halts and losses of $2.5 million per week. Due to the Red Sea crisis, their raw material shipments were rerouted via the Cape of Good Hope, increasing transit time from 15 to 25 days. This delay caused critical raw materials (Just-in-Time logistics with 10-day safety stock) to be stuck, halting production.

Solution

Leveraging GoTrack's Predictive ETA, which used AIS ship locations to predict routes and estimate ETAs, client gained accurate visibility into shipment delays. This allowed them to adjust their production schedule in line with accurate ETAs factoring in delays caused due to the crisis.

Result

The Predictive ETA enabled the client to calculate safety stock accurately and plan production efficiently, streamlining operations and mitigating losses.

Red Sea Insights & Accurate ETAs Enhance Customer Satisfaction Amid Shipment Delays

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Challenge

A leading tyre manufacturer faced delays in delivering their finished goods to customers in Europe and the US due to the Red Sea crisis. This delay impacted customer satisfaction, as they lacked accurate ETAs for their shipments.

Solution

GoComet provided a list of shipments impacted by rerouting, enabling the company to proactively communicate with customers. Using GoTrack's Predictive ETA, they gained accurate visibility into shipment ETAs. This allowed their local distribution and sales teams to provide customers with precise ETAs, helping them plan their production.

Result

Accurate ETAs improved customer satisfaction by allowing better production planning, mitigating the impact of delays, and enhancing overall customer trust and confidence.